How Are We Doing?

How do you primarily place your orders? *

Phone Fax/Email Online

When browsing or ordering online, do you find the website & shopping cart easy to navigate?
*

Never Rarely Sometimes Often Always Not Applicable

When ordering or inquiring by phone, is the sales representative knowledgeable? *

Never Rarely Sometimes Often Always Not Applicable

Do your packages arrive efficiently, accurately and in good condition? *

Never Rarely Sometimes Often Always Not Applicable

If we have made an error in the past, was the resolution quick and satisfactory? *

Never Rarely Sometimes Often Always Not Applicable

Do our products perform well? *

Never Rarely Sometimes Often Always Not Applicable

Does Madeira's product portfolio offer you adequate choices? *

Never Rarely Sometimes Often Always

Do our specials present you with an opportunity to save on items you use regularly? *

Never Rarely Sometimes Often Always Not Applicable

Would you recommend Madeira to a friend or business associate? *

Never Rarely Sometimes Often Always

Any other comments or concerns you would like to share with us?

Please be aware: THIS SURVEY IS ANONYMOUS! Would you like a follow-up based on this survey? *

Yes No

Please include your contact information so that we may respond to you. *

Madeira USA Ltd.